Job Description:

Title: Customer Service Representative

Type: Contract

Duration: 12 months

Pay range: $19/hr - $21/hr

Location : Tampa, Florida

Requirement - 

• 2 or more years of customer service experience and below skills.
• Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information 
• Computer Literacy and proficient in using Outlook, Word, and PowerPoint is a REQUIREMENT
• Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment
• Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients
• Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise

The Company offers the following benefitsfor this position, subject to applicable eligibility requirements:
medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term
disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid
sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS
Applicable)