Job Overview:

• We are seeking an experienced Client Servicing / Media Operations professional to manage end-to-end content and material delivery for clients in the television, film, and media industry.
• The role involves coordinating client requirements, ensuring timely and accurate delivery, resolving operational issues, and working with internal stakeholders to meet contractual commitments.

 Requirements:

• Minimum 5 years of relevant experience in television, film, or media servicing/material operations.
• Experience in managing a team
• Experience with order management or supply chain management systems.
• Strong MS Office skills; Sales force or similar CRM experience is a plus.
• Excellent communication, organizational, multitasking, and problem-solving skills.
• Ability to work independently, manage deadlines, and work during US business hours.
• Availability to attend on-site client and stakeholder meetings as required.

 Responsibilities:

• Act as the primary point of contact for assigned clients, managing requirements, delivery schedules, and status updates.
• Manage end-to-end media asset and material delivery, including content availability checks, purchase orders, material orders, and delivery issue resolution.
• Coordinate with sales, marketing, and internal servicing teams to fulfill contractual delivery commitments.
• Investigate rejected deliveries and coordinate corrective actions to ensure accurate and timely fulfillment.
• Prepare operational status reports, track servicing metrics, and lead regular status meetings.
• Proactively identify delivery risks, resolve bottlenecks, and maintain clear communication with clients and stakeholders.

 Benefits: